Ticket-cancellations for performances that are taking place, can only be considered if they’re sent prior to the date of the event. After you have completed the form and clicked the »SEND FORM« button, you will receive an automated email confirmation to your given address. If you do not receive this email, we did not receive your cancellation request. In this case, please directly contact our ticketing service.

If you cannot use your bought tickets due to the current Infection Protection Measures Ordinance of the State of Berlin or if you would like to cancel your tickets for a cancelled performance, you have the following options:

1.    Voucher
You can get a voucher of the ticket value that can be used until December 31st 2024.

2.    Donation
We would be delighted if you support our children and youth program by waiving your refund of the ticket price. Especially in these hard times, we witness once again the great power of music. To present the opera house to young people as an open space for encounters, experiences and questions and to offer them a stable place in our program, is an affair of heart for the Staatsoper Unter den Linden. We would also very much appreciate counting you to our circle of patrons.

3.    Refund
Of course you can also cancel your tickets free of charge and receive a full refund. Please fill in the form below and send it to us. We thank you for your understanding that the processing of refunds by bank transfer will take some time – the refund by voucher is the quickest solution. The bank transfers will be issued little by little. This process might take some time, even though we are still trying to realize a quick handling of the refunds. Therefore, we would like to ask for your patience.

Holders of tickets that have been bought at external ticket agencies or with travel agencies have to directly contact the according agency for a refund.

If you have any further questions please contact our ticket service:

Contact and opening hours

Personal Info

Info about the tickets that you have bought