All performances of Staatsoper Unter den Linden from March 11 until and including April 19 2020 have to be cancelled. Tickets that have already been purchased for this period lose their validity.
You will have the following possibilities:
we can change your tickets to an alternative performance of your choice until July 5 2020. Just send us an email with your contact info, booking info (order number or exact the date of performance and seat information) and your new ticket request to email@example.com.
if you have not yet chosen a new date of performance, you can get a voucher of the ticket value that can be used until December 31 2023.
if you want to waive the refund of your tickets, we would be most grateful if you donate the amount to the youth program of Staatsoper Unter den Linden.
Of course you can also cancel your tickets free of charge and receive a full refund.
Please fill in the form below and send it to us until June 30 2020. We thank you for your understanding that the processing of retransfers will take some time. The exchange for a voucher is the fastest solution. We will process the bank transfers step by step. Due to the high workload it might take several weeks.
Holders of tickets that have been bought at external ticket agencies or with travel agencies have to directly contact the according agency for a refund.
Due to the current situation our box office in the opera foyer is closed until April 20th. Unfortunately, the telephone service is not reachable as well until April 20th. This is a reflection of our wish to do our part to prevent the spread of the virus or at least to slow it down. We are continuously reachable by email, the address is: firstname.lastname@example.org. We thank you for your understanding that the processing of emails will take some time.
Tickets for performances after April 20th are still available. You can book your tickets easily and conveniently online.