All performances are taking place under strict safety and hygiene measures, to continuously contribute to the containment of infections with COVIID-19.

GENERAL INFO

  • Identification requirements & personal data – The registration of your contact information (name and surname, address, e-mail-address and telephone number) when booking tickets, is needed to retrace chains of contact and to quickly interrupt them. If you purchase tickets for several people, you are obligated to hold their personal detail and to communicate it upon request. The acquired tickets may not be given to third parties. If you have any questions, please contact the telephone ticket service on +49 (0)30 20 35 45 55. At the moment, group bookings are only possible directly with the ticket service. According to the Infektionsschutzverordnung, spouses or life partners, members of one's own household and persons for whom a right of custody exists may sit directly next to each other.
    At the evening of the performance, visitors are required to have their ID with them and to show it upon request, or when buying tickets at the evening desk. HERE you can find further information about the client detail registration for your ticket purchase.
    We also recommend using the Corona Warning App.
  • Minimum distances between seats –In order to allow a larger number of visitors to visit the Staatsoper Unter den Linden than previously, the seating plan for performances from 3 October, 2020 onwards has been changed in agreement with the Senate Department for Culture and Europe so that there is a minimum distance of 1 meter between the individual seats. For the preceding performances until 27 September, 2020 the minimum distance between seats will continue to be 1,5 meters. We will ensure that the necessary minimum distances are maintained by blocking the corresponding seats.
  • Mouth-and-nose-protection – Inside of the opera house it is mandatory to wear a face mask to cover your mouth and nose. You can take off the face mask on the seats during the performance in the performances taking place until 27 September. As of 3 October, the obligation to wear a mouth-nose cover also applies to your seat.
    If the wearing of a mouth-and-nose-protection is not possible due to health restrictions (e.g. asthma, severe lung diseases, etc.), a medical certificate must be carried along. In this case we point out the increased risk of infection for you and ask you to contact our telephone card service. Furthermore, children up to the age of six years as well as deaf people and their accompanying persons who communicate with them are excluded from the obligation to wear a mask.
  • Adhere to general hygiene rules – Be considerate of other visitors as well as our staff by following the sneeze and cough etiquette, keep a sufficient distance to other people around you (at least 1.50 meters with the exception of the safety distance of 1 meter between seats in the appropriately furnished performances) and, of course, wash your hands regularly. The sanitary facilities on all levels of the opera house are open. Furthermore, you can find disinfectant dispensers in the entrance areas of the opera house.

EVENING DESK

  • One hour prior to the beginning of the performance, the evening desk in the foyer of the opera house will open. At the evening desk you can only purchase tickets for the performance of the respective evening, you cannot book tickets for other performances, get a consultation for your subscription or get any other service. Please use the daily consulting hours instead. Payments at the box office should mainly be cashless.

CATERING

  • A catering service is currently not offered.

REST ASSURED THAT

  • The opera house is equipped with a modern ventilation system. The supply air consists of 100% fresh air (outside air), no recirculated air is supplied. The air volume flow in the audience hall is approx. 46,000 m³/h, in the Apollosaal approx. 7,700 m³/h. The orientation value of the personal occupational safety standard of the VBG corresponds to 50 m³/h. With a current seating capacity of 370 seats, the air volume flow in the audience hall is thus 124 m³/h/person or, from October onwards, 84 m³/h/person for 550 persons and 96 m³/h/person for 80 persons in the Apollosaal.

  • All neuralgic points or rather areas in our facilities will be thoroughly cleaned and disinfected daily.

  • We are implementing all medical recommendations, which have been given by the authorities, concerning the social interaction and cooperation with other people. They are controlled regularly and updated accordingly.

IMPORTANT NOTICE

  • If you are experiencing signs of illness yourself, which might point to an infection with COVID-19 (fever, cold, cough or similar), please stay at home and do not visit our performances! People that have been diagnosed with COVID-19 within the last 14 days are not allowed to visit our performances, as well. The same counts for people that have been in contact with a person, who is infected with COVID-19 (documented or assumed). This exclusion does not apply to persons who have professional contact with COVID-19 patients. This presupposes that in this case the safety measures could be accomplished without disturbance.
  • You can find further information, rules of conduct and recommendations about the protection from Coronavirus on the website of Bundeszentrale für gesundheitliche Aufklärung: www.infektionsschutz.de/coronavirus/verhaltensregeln.html.

Dated: 17.9.2020